Frequently asked questions: Purchasing
I would like to buy CONTACTfile. How do I go about it?You will need to purchase a passcode. Contact your supplier, who will provide you with one once payment has been received.
I have downloaded CONTACTfile but it won't work. I realise that this is because I didn't have Access
installed. What should I do?Use the Control Panel to uninstall . Then download "Access Runtime". Finally, reinstall .
I use Outlook Express. Can I use the Office versions of CONTACTfile with this? No. If you want to use the Office version of , you must have the correct full version of Outlook installed beforehand. The ordinary version of interacts with Outlook Express, but compared with the Office version there is less functionality.
I originally had Outlook version 2003, and bought the Office 2003 version of CONTACTfile to match
it. I now want to update to Office 2007. Will CONTACTfile continue to work properly? No, you will get errors. Backup your data, uninstall for Office 2003 and install CONTACTfile for Office 2007. This is free, but you will need a new passcode so make sure you obtain one first.