CONTACTfile or ContactMaker: Using CONTACTfile add-on modules |
(Note that whilst CONTACTfile is mentioned throughout these videos, the subject matter applies just as well ContactMaker.) | |
| Rather read the manual (.pdf)? Go back to the videos for CONTACTfile Pro ? |
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Add-on modules overview |
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| How do I get some add-on modules? | Video: Adding add-on modules (2.5 minutes) | |
| How do the modules link together? | Video: The story of a job (3.5 minutes) | |
Invoicer |
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| How do I create and send quotes to my clients? | Video: Issuing quotations (4 minutes) | |
| I issue lots of similar quotes. Some clients repeatedly request the same work. How can CONTACTfile help me save time? | Video: Duplicating a job already quoted (1.5 minutes) | |
| How do I create and send invoices to my clients? | Video: Invoicing for the job (2 minutes) | |
| How can CONTACTfile help me keep track of invoice payments? | Video: Managing invoices (2 minutes) | |
| What display options do I have when creating invoices? And how do I work out payment plans? | Video: Advanced invoicing features (3 minutes) | |
| I have a spreadsheet in Microsoft Excel which shows what I charge for each product or service. How can I get that information into CONTACTfile without typing it out again? | Video: Importing the item list from Excel (2 minutes) | |
Tracker |
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| How can I use CONTACTfile to help me keep track of my sales prospecting? | Video: Sales prospecting (3 minutes) | |
| How can I use CONTACTfile to help me keep track of the work I’m doing? | Video: Task tracking (3 minutes) | |
| How can I easily keep track of a sales campaign with a group of prospects? | Video: Campaign management (7 minutes) | |
Pay slip |
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| What do I need to do before I begin making payslips? | Video: Setting up (1.5 minutes) | |
| How do I tell the computer the hours my staff work and the pay they get? | Video: Entering staff work patterns and pay (3 minutes) | |
| How do I make my first pay slip? | Video: Generating a new pay slip (3 minutes) | |
| What is needed in getting the job done for the month? | Video: Managing the month's pay (2 minutes) | |
Help desk |
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| What do I do when someone calls for help? | Video: Using the wizard (3 minutes) | |
| How do I manage the response now that the request has been recorded? | Video: Being reminded to follow up the help (3 minutes) | |
Club |
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| What do I need to do before I start recording membership? | Video: Setting up (2.5 minutes) | |
| How do I record membership and the money they pay for it? | Video: Membership and collecting subs (2 minutes) | |
| How do I manage subcription payments over a longer period? | Video: Subs management | |
| What about receipts? | Video: Printing and emailing receipts | |
| I want to collect money for a special trip. How do I record this? | Video: Collecting other money (3 minutes) | |
